December 2007

Leading During Times of Change  Of the many issues with which we wrestle each day, one certain truth is: the future will not look like the present. Competition, human creativity, and high technology will redefine the future. Yet many leaders continue to lead, manage, and operate as they have in the past. Six Phrases Every Customer Likes to Hear  Customers respond to certain words and phrases more than others. If you can get your employees who deal with customers to start using these phrases, you should see an immediate improvement in your customer relations: click here for this newsletter

November 2007

Six steps to Overcoming Resistance to Change  Resistance to change is a common and universal malady. Therefore, understanding some of the barriers to change may help in creating and implementing successful growth strategies. Forecasting for Growth  As you develop a strategic vision for your business, there are five different criteria that you should focus on. These five criteria will help you define your ideal outcome. In addition, they will help you set up and develop the steps necessary to make your business vision a reality. 10 Ways to Have Your Best Year Ever!  Real success in life is about balance, about choosing priorities, and then following a plan to focus on the things that are most important to us. click here for this Newsletter

October 2007
	Leaders and the Four Fatal Fears - What do leaders fear most, and how do those fears affect their ability to be effective?  What will facing your fears do for you? Failing for Success - Mistakes are a critical part of learning.  Do you leverage your mistakes or fear making them? What difference does it make? click here for this Newsletter